barista training

Freedom Cafe's Barista Handbook

cafe information and scheduling shifts

Where Do I Find... and Faq

Where do I find...

1bathroom
B5
2broom and dustpan
A7 or B5
3can opener
B5
4clean dish rags
A4
5coffee beans
Back cabinet bottom drawer
6cups, lids, sleeves, straws
Back room A1
7coffee filters
A6
8cleaning detergent
B1 or B5
9drink recipes
Trello app on B3 (electronic) or B7 (paper)
10napkins and paper towels
11silverware (spoons, forks, etc.)
A2 and/or B7
12spices
under the pour-over station
13stirring sticks and straws
in the cabinet beneath the Jubilee Market merchandise counter
14sugar
A1
15tea and tea filters
In the cabinet and drawer next to the pour-over station.
16mop
in corner next to A7 or B5
17label maker
drawer below A5
18syrups
A1
19garbage bags
B1

Where do I put...

1Trash
large trash container outside in parking area
2Coffee and Tea compost
A7
3used dish rags
A3
4empty milk cartons
recycling bins outside in parking area
 

FAQ

1I went through Trello, the notice board, instruction cards on the counter, and the stuff in the binder on the wall, but I still can’t find the answer to how to _______, what to do with ________, or where I can find ________. What should I do now?
Contact Management;
A webform by Podio - click here to get yours
Question not listed here? Grab a pen and paper and post it on the fridge for an answer and for others to see. Some of your fellow baristas might be wondering the same!
CAFE INFORMATION AND SCHEDULING SHIFTS

Getting Started with our shift scheduling app

On your wheniwork app: Create a new account by typing in 'freedomcafeumass' On your computer: Go to freedomcafeumass.wheniwork.com
wheniwork-com-trans

wheniwork.com

wheniwork app

wheniwork app

CAFE INFORMATION AND SCHEDULING SHIFTS

Step 1

On your wheniwork app: Create a new account by typing in 'freedomcafeumass' On your computer: Go to freedomcafeumass.wheniwork.com
CAFE INFORMATION AND SCHEDULING SHIFTS

Step 2

Signup at freedomcafe.wheniwork.com and create an account.

Now that you have created an account, let's set it up

Setup Your Profile

Now you can fill out your profile and upload a picture. This is helps us with our directory and looks awesome on the wheniwork app. We use the pics for our barista directory, it is also used with the app to show who's volunteering.

Set Your Alert Preferences

Wheniwork will alert you of your shifts, or other volunteer's dropped shifts. You can set this preference here. You will be able to change it later as well.

Setup Your Availability

It's time to fill out your availability Simply click 'prefered' or 'not available' and paint in the spots. This helps you to take the shifts that work in your schedule. This doesn't mean you are scheduled. We'll do that soon.

Tutorial

set your alerts

Tutorial

set your availability
CAFE INFORMATION AND SCHEDULING SHIFTS

Step 3

reserving open shifts

The simplicity of our shifts

Our shifts follow UMass' shift schedule. A class period is a shift at the freedom cafe. The small bits of time between class periods are our 'transit shifts'. Ideally, everyone should take the transit shifts on either end of their shift if they can. These maintain a staffed cafe while volunteers are coming or going from class.
 
Now you are ready to pick your shifts you are eligable for based on your availability, and our need for volunteers each given week. Remember to take the transit shifts between your consecutive shifts or on either end if you can.

If you click 'show all', it will take you to calendar view. This can help you find the shifts that work best for you.
Use the 'Calendar Sync' button to add your shifts to your google calendar, phone or desktop computer.

You can also get a list of the current day's schedule on our barista tools page on our website or app.

Tutorial

pick your shifts
CAFE INFORMATION AND SCHEDULING SHIFTS

if you need to drop a shift

Simply drop it. It will give you a warning that you are 'still' responsible for your shift if it doesn't get picked up. This does not apply to our volunteer cafe. YOU ARE 'NOT' RESPONSIBLE FOR A SHIFT AFTER YOU HAVE DROPPED IT. But please give us as much heads-up as you can when considering dropping a shift. We are trying to say open throughout the day without missing shifts.
If drop a shift with your iphone app, please IGNORE the alert
CAFE INFORMATION AND SCHEDULING SHIFTS

Daily Tasks

Currently, the daily tasks are as follows;
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